Frequently Asked Questions
What is the difference between New and Pre-owned games?
New games are manufacturer sealed products. The details regarding DLC if
any will be mentioned in product page description.
Pre-owned games are used and sold to us by customers which undergoes a testing procedure before being sold by us on our website.
How does the buying process work?
Step 1 - Search for the product you wish to buy.
Step 2 - Add it to the cart.
Step 3 - Add more products if you wish to or Proceed to checkout.
Step 4 - Choose the mode of payment and place the order.
We will dispatch the products from our warehouse within 24 business hours* with Priority Delivery.
When will my products arrive if I order now?
Please enter your pin code on the box below to check the serviceability and expected delivery date
How does the selling process work?
Visit the Sell page.
Search for the product that you want to sell.
Check the Cash / Credit value and add the product to the cart for selling.
Add more products if you wish to or Proceed to Checkout.
Choose Shipping Method - Free Pickup / Self Ship.
Choose Payment Method for Cash - IMPS Bank Transfer / UPI Payment / Paytm Transfer. (Credit will be paid to your Gamenation Wallet which can be used to purchase any products from our website and has no expiry).
Verify the details entered and Place the Order.
Do pre-owned products come with a warranty?
We offer a 7 day return policy for our Pre-owned games in case of any issue with the product.
We offer a 1 month (30 days) warranty on Pre-owned hardware (accessories, consoles, PC components, PC builts) from the date of delivery.
I have been selling and buying from gamenation for the past 6 months, and its been hassle free. The prices I get on physical games have always been the best among other stores. Would definitely suggest to trade with them.
The whole experience was hassle free and quick. Pickup was done in less than 24 hours from blue dart after I made the sell order and then it just took 1 and a half days for gamenation to receive the disc, check the disc and transfer the money.
Ordered for the first time from Gamenation and I absolutely loved the experience. Really fast delivery and excellent condition of the disc , the box etc. Great experience and I recommend it to everyone.
Was confused over buying a second hand product especially game disk, but my last purchase from Game Nation proved me wrong. The quality assurance and prompt response is commendable. Looking forward for great purchases ahead.
The process is so simple. I've bought 3 games in total and sold 2 to Gamenation. Couldn't have asked for a better experience. Great Model and great service.
In short pin point delivery, quality to the core (didn't expect pre-owned to be this good), perfect packaging, and worth the price.Really enjoyed the gaming experience and the communication with the team. Worth the price I paid.....
All games I bought were pre-owned. And all of them had close to zero scratches. And compared to many other sites, Gamenation offered the lowest price. Delivery to Bangalore in 1 day.
Great service, cheapest price & awesome support team. They were happy to answer every single queries I had before buying the product. Plus an option for COD for those who want it.